Terms & Conditions

This website is operated by Ortho Relieve. Throughout the site, the terms “we”, “us” and “our” refer to Ortho Relieve. We offer this website, including all information, tools, and services available, conditioned upon your acceptance of the terms, conditions, policies, and notices outlined below.

By accessing or using any part of the site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms & Conditions (“Terms”). These apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully. If you do not agree to all terms and conditions, you may not access the website or use any services.

Our store is hosted by Shopify Inc., who provide the online e-commerce platform that enables us to sell products and services.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country, or you have given consent for a minor dependent to use this site.

You agree not to use our products or services for any unlawful or unauthorized purpose, or in violation of any UK law. Violations will result in immediate termination of your access.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding payment information) may be transferred unencrypted over various networks.

Credit card data is always encrypted during transfer. You agree not to copy, resell, or exploit any part of the website or service without express written consent.

3. Accuracy of Information

We are not responsible if the content on this site is inaccurate, incomplete, or out of date. Content is provided for general information and should not be solely relied upon without verifying with more current sources.

4. Modifications to the Service and Pricing

Prices are subject to change without notice. We reserve the right to modify or discontinue services or products at any time without liability.

5. Products or Services

Some products may be available exclusively online and in limited quantities. All product descriptions and prices are subject to change at any time.

We do not guarantee that your screen’s display of any colour will be accurate. We reserve the right to limit quantities or discontinue products at our discretion.

6. Billing and Account Information

We may limit or cancel orders in our sole discretion, especially where multiple orders are placed using the same account, card, or address. You agree to provide up-to-date and accurate billing and delivery information.

7. Optional Tools

We may provide access to third-party tools “as is” without warranty or endorsement. You use such tools at your own risk.

8. Third-Party Links

Our site may include links to third-party websites. We are not responsible for the content, policies, or practices of any third-party site. Any transactions made with such sites are at your own discretion.

9. User Comments and Submissions

Any comments, suggestions, or content submitted to us may be used by us without obligation. You agree not to submit anything unlawful, abusive, or in violation of third-party rights.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Errors and Omissions

Occasionally, there may be inaccuracies or omissions related to product descriptions, pricing, or availability. We reserve the right to correct these and cancel affected orders at any time.

12. Prohibited Uses

You are prohibited from using the website or its content:

  • For unlawful purposes
  • To solicit unlawful acts
  • To violate laws or third-party rights
  • To harass, abuse, defame, or discriminate
  • To upload viruses or malicious code
  • To collect personal data without consent
  • For spamming, scraping, or other unethical activities

Violations will result in termination of your access.

13. Disclaimer of Warranties; Limitation of Liability

Use of the site and services is at your own risk. All services are provided “as is” without warranties of any kind.

We are not liable for any damages arising from use of the website or any products purchased, including but not limited to indirect, incidental, or consequential damages.

14. Indemnification

You agree to indemnify and hold harmless Ortho Relieve, its affiliates, and employees from any claim or demand arising out of your breach of these Terms or violation of law.

15. Severability

If any part of these Terms is found to be unenforceable, the remainder shall remain valid and enforceable to the fullest extent permitted by law.

16. Termination

These Terms remain effective unless terminated by either party. You may terminate at any time by notifying us or ceasing use of the site.

We may terminate your access without notice if you breach any part of these Terms.

17. Entire Agreement

These Terms constitute the entire agreement between you and us, superseding all prior agreements and communications. Any ambiguities shall not be interpreted against the drafting party.

18. Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

19. Changes to Terms

We reserve the right to update or change these Terms at any time. Continued use of the site following any changes constitutes acceptance of the revised Terms. The most current version will always be available on this page.

20. Contact Information

If you have any questions regarding these Terms, please contact us at: info@ortho-relieve.com.

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